Shipping policy

Shipping is free on every order placed on this website, whether you're buying a single pack or placing a wholesale order through a business account. There is no minimum order value and no handling fee.

Orders placed and paid by 2:00 p.m. Central Time on a business day (Monday to Friday, excluding US federal holidays) ship the same day. Orders placed after the cutoff, or on a weekend or holiday, ship the next business day.

Wholesale orders submitted through a business account ship once we've confirmed them; we'll email you when that happens. Orders paid by bank transfer (ACH) ship once the payment clears, which usually takes 3-5 business days.

We ship by ground service. Once an order ships, delivery typically takes 3-4 business days. Delivery times are carrier estimates, not guarantees, and can run longer during peak seasons, severe weather or carrier disruptions.

Large orders may ship in more than one box or arrive on different days; each shipment has its own tracking.

We ship with USPS, UPS, Amazon Logistics, choosing the carrier that best fits each order and destination. When your order ships we email the carrier and tracking number. Signed-in customers can also follow every shipment under My account → Orders.

We ship to addresses in the United States. Please make sure your shipping address is complete and correct at checkout; we can't be responsible for delays or losses caused by an incorrect address.

For international orders, contact us or shop our Amazon store.

If your tracking hasn't updated in several business days, it shows delivered but you don't have the package, or the order arrives damaged, email info@nirahdistributors.com with your order number (and photos for damage). We'll work with the carrier and make it right, with a replacement or refund. See our returns and refunds policy.