Terms of sale

Your order is an offer to buy. We accept it when we ship it, or, for wholesale orders, when we confirm it. We may decline or cancel an order, for example if an item is unavailable, a price or description was listed in error, or we suspect fraud. If we cancel after taking payment, we refund it in full.

Prices are in US dollars and shown at checkout before you pay. Volume discounts, coupons and business account pricing apply as shown on your order. We work to keep product information and prices accurate; if we find an error affecting your order, we'll contact you and you can confirm at the correct price or cancel for a full refund.

Retail orders are paid at checkout by card through our payment processor, Stripe; we never see or store your full card number. Business accounts may pay by card, bank transfer (ACH), check or wire, and on net terms where we have approved them. Invoices are due by the date shown on the invoice.

We collect sales tax where required, calculated from your shipping address. The estimate shown before payment may change once your address is entered. Tax-exempt buyers need an approved resale or exemption certificate on their business account before an order is placed; we can't refund tax on orders placed before a certificate is approved.

Shipping is free and handled as described in our shipping policy. Delivery times are estimates. Title and risk of loss pass to you when the order is delivered to the shipping address you gave us. If a shipment is lost or arrives damaged, tell us and we'll replace or refund it.

Defective items reported within 30 days of delivery with proof of the defect are refunded, as set out in our returns and refunds policy, which also covers cancellations. Items that aren't defective can't be returned for a refund.

Choose the right tie for the job and install it correctly. Tensile ratings are minimum loop tensile strength under test conditions, not safe working loads. Our zip ties must not be used to lift, suspend or restrain people or animals, to support overhead loads where failure could cause injury, or as a substitute for fasteners, supports or listed products that a code, standard, engineer or equipment manufacturer requires.

Black ties are UV-stabilized for outdoor use; Natural Clear White ties are for indoor use. Unless a product page states a specific rating or certification, don't rely on the product for one. Our guides are general information, not engineering or code advice.

We warrant that products will be free from defects in materials and workmanship when delivered. Your remedy for a defective product is a refund or, if you prefer, a replacement, as described in our returns policy. To the extent the law allows, we make no other warranties, express or implied, including implied warranties of merchantability or fitness for a particular purpose. Some states don't allow these exclusions, so they may not apply to you.

To the extent the law allows, our total liability for any claim relating to an order is limited to the amount you paid for the products involved, and we aren't liable for indirect, incidental or consequential damages, such as lost profits, labor or installation costs. Nothing in these terms limits liability that can't be limited by law.

Wholesale, reseller and distributor accounts are subject to approval. Account pricing, payment terms and credit limits are set per account and may be changed or withdrawn, including for overdue invoices. The account holder is responsible for orders placed by its team members and for keeping logins secure. Pricing shared with an account is confidential.

We send promotional emails only if you opt in, for example at checkout or in your account profile. You can unsubscribe at any time using the link in any promotional email or from your account. Order, shipping, invoice and account emails are part of your purchase and aren't affected. See our privacy policy.

These terms are governed by the laws of the State of Illinois, without regard to conflict-of-law rules. We may update these terms; the version in effect when you place an order applies to that order. Questions: info@nirahdistributors.com.